Operational excellence for interior design firms

Great design deserves great operations.

Helping design studios run as wonderfully as the spaces they create.

The challenge

Where creativity meets operations

Most design studios win on talent and taste, yet the back office rarely gets the same attention. The work between concept and install is where margin can slip, teams feel stretched, and growth slows.

Evolving scope, unbilled hours

Design revisions and client changes that don't always make it onto an invoice.

Procurement complexity

Coordinating orders, replacements, and delivery windows across dozens of vendors.

Disconnected tools

Design files, spreadsheets, and email threads that each hold part of the picture.

Every decision comes to you

The principal is personally involved in every decision, approval, and detail.

The engagement

Two phases, one lean path

Phase One

Discovery & Diagnostic

6 weeks · fixed fee

A structured look at your studio through six lenses comprising your people, your clients, your numbers, and your ways of working. Ends with a full findings and recommendations presentation, including some quick wins. Priced up front as a fixed fee, with no surprises.

Phase Two · Optional

Implementation

Scoped from the Phase One roadmap

Lean Street delivers the prioritized improvements with you: process redesign, automation and AI deployment, and capability transfer so the gains stick. Priced by the scope you approve, with no obligation to proceed.

Phase One · Discovery & Diagnostic

Your studio through six lenses

Voice of the Employee

Confidential interviews with designers, project managers, and studio staff: the day-to-day experience from the inside.

Voice of the Customer

Client interviews and journey feedback, from first consultation through final installation.

Performance Metrics Review

Utilization, timeline adherence, and project KPIs: what the numbers reveal.

Financial Health Review

Profitability by project type, pricing model, procurement markups, and cost structure. A check for revenue leakage, plus an accounting process deep dive.

Process & Workflow Mapping

Concept-to-install mapping that shows where hand-offs and workflows can run more smoothly. Identify process bottlenecks and low-value tasks.

Technology & Systems Assessment

Design, project, and procurement tools, and where automation and AI will pay back. Hardware, cloud, file storage, Wi-Fi, bandwidth, and cybersecurity constraints that add risk and slow productivity.

Phase One · Timeline & deliverables

Six weeks to a clear plan

1

Listen

Interviews, data & financials

2

Examine

Metrics, finance, process & tech

3

Synthesize

Recommendations & roadmap

4

Present

Full presentation to leadership

Findings & Recommendations

A clear, evidence-based readout of what's working, where margin can improve, and exactly what to change, grounded in all six lenses.

Quick Wins

Improvements you can capture immediately: pricing fixes, process shortcuts, and simple automations, many within days of the presentation.

Prioritized Roadmap

A value-ranked improvement plan that sequences the bigger moves and defines the scope for an optional Phase Two.

Phase Two · Optional

From recommendations to results

Phase One identifies the priorities and why they matter. In Phase Two, Lean Street works alongside your team to deliver the improvements, so the roadmap becomes lasting results.

Scope, timeline, and investment are defined together at the end of Phase One. You commit only to what the roadmap justifies.

Process redesign

Streamlined concept-to-install workflows with clear ownership and hand-offs.

Automation & AI deployment

Practical tools for proposals, procurement tracking, client updates, and reporting.

Studio scoreboard

A simple set of metrics so you can see margin, utilization, and progress at a glance.

Capability transfer

Your team trained to run, own, and keep improving the new ways of working.

Try it · Two-minute studio snapshot

Where does your studio stand?

Studio Snapshot

Six quick reads, one honest picture

Answer six questions, one for each diagnostic lens. You'll get an instant readout and the two areas most worth a closer look. Nothing is stored or sent.

0 of 6 answered

This snapshot is a small piece of custom automation, built the same way Lean Street builds tools for clients: modern web craft plus AI in the workflow. It runs entirely in your browser.

Principal consultant

David Clarke, P.Eng, MBA

Principal Consultant · Lean Street Consulting

David is a management consultant to the interior design industry, with more than 30 years helping businesses run smoother and more profitably while effectively managing complex change. He works where strategy meets execution: setting clear priorities, simplifying how the studio runs, and building the teams and systems that keep improving after the engagement ends.

30+ yrs

leading enterprise transformation

$180MM

large-scale transformation run-rate profitability delivered

$7.75MM

NPV at 158% IRR, cost-savings program

Client reference

A measurable difference to our business

David was engaged to evaluate our interior design consulting business and recommend improvements. We agreed with every one, then asked him to step in as interim CEO to make them happen. He pairs strategic thinking with hands-on execution, and it showed in the great results.
Tania Richardson & Melandro Quilatan
Principal Partners, Tomas Pearce Interior Design Consulting Inc.
Toronto, ON
+$500K

added to bottom-line profit by renegotiating key contracts

More billable revenue

reset assumptions about contract scope and additional work

Systems and IT

led the procurement platform migration and a complete overhaul of hardware, software, and IT support, eliminating bottlenecks

Let's talk

Ready to see your studio clearly?

Six weeks from now, you could have a complete picture of your studio, and the quick wins already paying for the engagement.